Terms of service
Last Updated: July 1, 2026
Welcome to Chitown Lash & Wax Co. By accessing our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our website.
Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Products
We strive to ensure that all product descriptions, pricing, and images are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
Product colors and packaging may vary slightly from what appears on your screen due to monitor settings and product updates.
Professional Use
Many of our products, including lash adhesives and bonders, are intended for professional use by trained lash artists. Customers are responsible for using all products safely and according to the provided instructions.
Chitown Lash & Wax Co. is not responsible for misuse, improper application, improper storage, or failure to follow recommended usage guidelines.
Pricing & Payment
All prices are listed in U.S. dollars (USD).
We reserve the right to change prices, discontinue products, or modify promotions at any time without notice.
Payment must be received in full before an order is processed and shipped.
Order Acceptance
We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:
- Suspected fraud
- Pricing or inventory errors
- Unauthorized or unlawful transactions
If your order is canceled after payment has been processed, you will receive a full refund for the canceled order.
Shipping
Orders are processed and shipped according to our Shipping Policy. Delivery dates are estimates and are not guaranteed. Chitown Lash & Wax Co. is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.
Returns & Refunds
Please refer to our Return & Refund Policy. Unless otherwise stated, all sales are final.
Limitation of Liability
To the fullest extent permitted by law, Chitown Lash & Wax Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability for any claim relating to a product shall not exceed the amount paid for that product.
Intellectual Property
All website content, including logos, branding, product names, graphics, images, text, videos, and designs, is the property of Chitown Lash & Wax Co. and may not be copied, reproduced, distributed, or used without prior written permission.
Privacy
Your use of this website is also governed by our Privacy Policy.
Governing Law
These Terms & Conditions are governed by the laws of the State of South Carolina, without regard to its conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon posting to this website.
Contact
If you have any questions regarding these Terms & Conditions, please contact Chitown Lash & Wax Co. before placing your order.